We accept the following payment methods:

• Credit card (Visa, Master, AMEX, JCB
• Amazon Pay
• Google Pay
• Apple Pay
• Credit card (Visa, Master, AMEX, JCB)

Credit card payments can only be made once.
Based on contracts with each credit card company, payments will be automatically debited from your account, so please contact the respective credit card company directly for any inquiries regarding deductions etc.
We use a system called SSL for credit card payments.
Please rest assured that your card number will be encrypted and transmitted.

This website (hereinafter referred to as "our store") offers nationwide shipping for a flat rate of 800 yen (1,500 yen for Okinawa Prefecture).

In addition, for purchases over 10,000 yen, we will deliver your order free of charge nationwide.

Please allow emails from [ info@diner-store.jp ].

If you do not receive the email even after allowing it to be received, please check to see if it has been sorted into your spam folder.
If you still have not received your order, it may be that your order was not completed correctly or that there was an error in the email address you entered when placing your order. Please contact us using the inquiry form .

Items that are marked as "out of stock" on the product page cannot be purchased.
Products marked "Add to Cart" are available for purchase.

If you are unable to add items to your cart even though you can see the "Add to Cart" button, your browser settings may be blocking all cookies.
Due to the nature of our online shopping system, if you block all cookies you will not be able to complete your order, so please check your browser settings.

For iPhone Safari, the cookie settings are as follows:

• Go to Settings > Safari
• Turn off "Block all cookies"

Normally, your order will be shipped within 2-3 business days.

Please note that during shipping congestion, it may take more than 4 business days from the time of your order.
Please note that we will provide separate information regarding long holidays such as summer holidays and New Year's holidays.

Please note down your order number and contact us using the inquiry form to let us know the correct shipping address.
Please note that a forwarding fee may be charged for parcels that have already been shipped.

We do not accept cancellations of orders due to customer convenience.
Please be aware of this.

We do not accept returns or exchanges due to customer convenience.

If the product you receive is defective, we will take care of the issue, so please contact us via the inquiry form within 7 days of receiving the product.

We apologize for any inconvenience caused. Please contact us via the inquiry form with details within 7 days of receiving the product.

If the item is in stock, we will exchange it for a new item.
Please note that if the item is out of stock, we will refund your money.